Longfu88 Privacy Policy — User Data Protection
Longfu88 takes the privacy of every user in Malaysia seriously. This document explains how we collect, use, store and protect your personal information when you use our platform.
1. Information We Collect
When you register for or use the longfu88 platform, we collect various types of information to enable the service to function properly and securely. The information collected falls under the following categories:
Account Information
During registration, you are required to provide your full name, email address, phone number and valid proof of identity. This information is used to verify your identity and ensure account security.
Local Payment Information
To process deposits and withdrawals in MYR (Malaysian Ringgit), we collect information related to your chosen payment method — including your TNG e-wallet details or FPX bank account. Your full account number is not stored directly by the platform; all payment processing is handled through secure channels.
Device, Browser & Usage Data
We automatically record technical information such as device type, operating system, browser type, IP address, pages visited, session duration, and navigation patterns. This data helps us improve platform performance and detect any suspicious activity.
2. How Your Information Is Used
All information collected by longfu88 is used responsibly and solely for legitimate purposes. We do not use your data for anything outside the scope outlined in this policy. The primary purposes are as follows:
- Identity verification and account security — to ensure every account belongs to a verified individual and to protect users from unauthorised access.
- Financial transaction processing — to process deposits and withdrawals in MYR safely and accurately.
- Platform improvements — usage data is analysed in aggregate to understand how users interact with the platform and identify areas for improvement.
- Account-related communications — important notices about your account, security updates, transaction confirmations and relevant promotional information.
- Legal compliance — to comply with applicable Malaysian legal requirements and cooperate with competent authorities where required by law.
3. Cookies and Session Tracking
The longfu88 platform uses cookies and similar session tracking technologies to enhance the user experience and ensure smooth platform functionality. Cookies are small files stored on your device when you visit our platform.
There are three main categories of cookies used on this platform:
- Session cookies — a temporary cookie that is automatically deleted when you close your browser. It is used to maintain your login status throughout your active session.
- Preference cookies — saves your language, display currency and interface preferences so your experience feels consistent on every visit.
- Analytics cookies — helps us understand overall platform usage patterns without identifying individual users. This data is used solely for technical improvement purposes.
You can manage cookie settings through your browser preferences. Please note that disabling all cookies may affect certain platform functions, including the ability to stay logged in.
4. Data Storage, Security & Third-Party Sharing
Storage and Security
All longfu88 user data is stored on servers protected by industry-standard security protocols, including SSL encryption for all data transmissions. We apply appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, alteration or disclosure.
Account and transaction data is retained for as long as your account remains active, and for a reasonable period thereafter to meet any legal or legitimate business requirements. Once the data is no longer needed, it will be deleted or anonymised in accordance with our internal procedures.
Third-Party Sharing
Longfu88 does not sell, rent or disclose users' personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- Approved payment service providers for processing deposit and withdrawal transactions in MYR.
- Malaysian government or law enforcement authorities when required by law or court order.
- Parties involved in resolving disputes relating to the relevant user's account, strictly to the extent necessary.
5. User Rights, Policy Updates & How to Contact Us
Right to Access, Correction & Deletion
As a longfu88 user, you have certain rights regarding your personal information:
- Right of Access — you have the right to request a copy of the personal information we hold on your account.
- Right to Rectification — if your personal information is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings on the platform.
- Right to Erasure — in certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention requirements that may prevent the immediate removal of certain records.
- Right to Object — you have the right to object to the processing of your data for certain purposes, subject to limitations prescribed by applicable law.
Changes to This Privacy Policy
Longfu88 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes via an in-platform notice or to their registered email address. Continued use of the platform after such changes take effect constitutes your acceptance of the updated policy.
Contact Support
If you have any questions, concerns or requests regarding your privacy and personal data at longfu88, please contact our customer support team through the in-platform support channels. You may also refer to the FAQ for answers to frequently asked questions. We are committed to responding to all privacy enquiries within a reasonable timeframe. Support email: [email protected]
Your Privacy Is Our Priority
Register your longfu88 account with confidence — your data is handled transparently, securely and responsibly. Have questions? Check our FAQ page or log in to manage your account privacy settings.